Legal

 

THESE TERMS AND CONDITIONS GOVERN YOUR USE OF THE BroadSkill WEBSITE.

BY USING THIS WEBSITE YOU AGREE TO ABIDE BY THE TERMS SET OUT BELOW.

 

1. Copyright and Trade Marks

 

All website design, text, graphics, the selection and arrangement thereof and all materials on this website are the copyright of BroadSkill Limited or its content and technology providers. ALL RIGHTS RESERVED.

 

Permission is granted to copy electronically and to print hard copy portions of the website for the sole purpose of using the website in accordance with its stated purposes. Any other use of materials on the website is strictly prohibited without our express permission and, in particular, you may not reproduce, modify or publish any of these materials.

 

2. Information

 

BroadSkill Limited does not represent or warrant that the information on this website will be accurate, reliable, complete or current. BroadSkill Limited advises you to verify the accuracy of any information on the website before relying on it.

 

ALL WARRANTIES, REPRESENTATIONS, CONDITIONS AND GUARANTEES, WHETHER EXPRESS OR IMPLIED BY STATUTE, COMMON LAW OR OTHERWISE RELATING TO INFORMATION ON THIS WEBSITE ARE EXCLUDED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

 

3. Terms and Conditions of Purchase

 

If you wish to purchase products and/or services that we offer on our website, you must agree to our terms and conditions of purchase.

 

4. Links

 

This website may contain links to other websites. BroadSkill Limited accepts no responsibility or liability in respect of the operation or content of other websites linked to this website.

 

5. Training News and Updates

 

Update emails are sent to registered users of BroadSkill on a regular basis. Please send an email to solutions@broadskill.com if you would prefer not to receive these emails.

 

6. Modification

 

BroadSkill Limited may at any time modify these terms and conditions and will post the new version on the website. Your continued use of the website constitutes your agreement to these modified terms and conditions.

 

7. Governing Law

 

These terms and conditions and your use of the website are governed by English law and you submit to the exclusive jurisdiction of the English courts.

 

TERMS AND CONDITIONS OF PURCHASE

 

1. Terms and Conditions

 

You agree that these terms and conditions apply to your purchase of all products and services that we offer on our website.

 

In addition to these terms and conditions, you also agree that any terms and conditions BroadSkill Limited is obliged to impose by licensors of products it offers on our website will apply to your use of those products. These terms and conditions prevail over such licensors' terms and conditions in the event of conflict or inconsistency.

Where our website states that a product or service is only available for residents of the UK, you confirm that you are resident in the UK.

 

2. Contract

 

A binding contract for the sale and purchase of goods and/or services between you and BroadSkill Limited will only come into effect when BroadSkill Limited has received written acceptance of our terms of business. Email bookings are subject to receipt of a signed Service order, BroadSkill Limited is not obliged to accept any order/ booking you submit.

 

3. Warranty

 

BroadSkill Limited warrants that:

 

THE SERVICE WILL BE PROVIDED WITH REASONABLE CARE AND SKILLS.

 

ALL OTHER WARRANTIES, REPRESENTATIONS, CONDITIONS AND GUARANTEES, WHETHER EXPRESSED ELSEWHERE ON OUR WEBSITE OR IMPLIED BY STATUTE, COMMON LAW OR OTHERWISE RELATING TO PRODUCTS AND/OR SERVICES PURCHASED BY YOU ARE EXCLUDED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

YOU AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR DETERMINING THAT THE PRODUCTS AND/OR SERVICES YOU PURCHASE ARE SUITABLE AND ADEQUATE FOR YOUR REQUIREMENTS AND BroadSkill LIMITED SHALL NOT HAVE ANY LIABILITY TO YOU (WHETHER IN CONTRACT,TORT (INCLUDING NEGLIGENCE) OR OTHERWISE) IF THESE PRODUCTS AND/OR SERVICES ARE NOT SUITABLE OF ADEQUATE FOR YOUR REQUIREMENTS.

 

4. Liability

 

BroadSkill Limited maximum liability whether in contract, tort (including negligence) or otherwise arising from your purchase and use of the products and/or services is limited to the purchase price paid by you to BroadSkill Limited for the products and /or services.

 

BroadSkill Limited is not liable to you under any circumstances for any loss of profits, loss of business, loss of goodwill, or loss of data you suffer arising as a result of your purchase and use of the products and /or services.

 

BroadSkill Limited does not exclude its liability for death or personal injury caused by its negligence or for fraudulent misrepresentation.

 

5. Delivery

 

BroadSkill Limited will use all reasonable endeavours to deliver the service to you within an agreed period of time on confirmation of your order.

 

6. Acceptance of Products and Service

 

Unless the customer shall, promptly after delivery notify BroadSkill Limited in writing of any defects found, the products/services will be deemed to have been accepted on delivery.

 

In the event BroadSkill Limited is notified, as above, of a defect, then BroadSkill Limited will review the circumstances of each claim individually and may in its absolute discretion decide to offer the customer a refund.

 

7. Price

 

While BroadSkill Limited tries to ensure that prices stated on our website are accurate, the prices stated on our website are indicative only and we are not responsible for errors in these prices. We will confirm the price when we send you confirmation of order.

All prices are exclusive of VAT.

 

All prices are in British Pounds Sterling (GBP) unless otherwise stated.

 

8. Personal Information

 

For the purpose of fulfilling any contract you have entered into with BroadSkill Limited we may be required to disclose your personal information to contracted third party suppliers (i.e. health specialists or legal professionals) where this is necessary to fulfil our contractual obligations to you. All third party suppliers are legally forbidden from using your personal information for any other reason than fulfilling our contractual obligations to you. By purchasing a service from BroadSkill Limited you thereby consent to your personal information being passed to third party suppliers where necessary.

 

9. General

 

These terms and conditions constitute the agreement between you and BroadSkill Limited relating to the use of the broadskill.com website.

If any provision in these terms and conditions is deemed to be illegal or unenforceable, the remaining provisions of these terms and conditions will remain in full force and effect.

 

BroadSkill Limited will not be liable for any failure or delay in performing its obligations due to circumstances beyond its reasonable control.

 

The BroadSkill Privacy Policy

 

Our Commitment

 

We are committed to protecting the privacy of all personal information which we obtain from you during your visits to our website. We will only use your personal information in accordance with this privacy and security policy.

 

We employ appropriate technical security measures to protect your personal information. Information storage is on secure computers and information is encrypted wherever possible:

 

• you are assigned a User Name and Customer Security Codes when you apply and then use these codes to access your account
• all messages between us travel in a secure messaging environment
• we monitor and review transactions to identify potentially fraudulent behaviour
• we review our security arrangements constantly

 

Please make sure you keep your customer security codes confidential

 

How do we use your personal information?

 

You consent to BroadSkill Limited using your personal information to provide information about you to credit reference agencies to carry out credit assessment. Information held by credit reference agencies is available to other businesses to cross-check to prevent fraud and money laundering, trace debtors and asses credit applications.

 

We will only use your personal information in the manner you have consented to above. In particular, we will not sell, rent or trade your personal information to others.

When you are a customer

 

Our system records what you do on-line, including the transactions you conduct. This enables us to process and confirm your transactions and to provide you with automatic on-line reports.

 

When you send us an e-mail

 

We keep your e-mail address, the content of the e-mail and our response to it so that we can handle any follow-up questions you may have and measure our effectiveness.

 

Accuracy

 

If you ever have any questions about the accuracy of your personal information at BroadSkill Limited, please call us on 0845 050 5353 so that we can investigate your query.

 

Please try to keep your information as up to date as possible. Doing so will help us to help you get the maximum benefit from BroadSkill. In particular, please make sure that you inform us of any changes to your e-mail address, as this is the most important way for us to contact you.

 

Updating your information

 

You may inform us at any time that your personal details have changed by e-mailing us at solutions@broadskill.com. We will change your personal details in accordance with your instructions.

 

Privacy

 

The privacy of BroadSkill Limited customers is very important to us. We hope the way in which we gather and use your personal information addresses and respects any concerns you may have.

 

We will only use the personal information we gather:

 

• in the normal course of our business to provide the products and services you have requested
• to identify you when you contact us
• to determine if we can offer you a better service or more relevant products
• to send you e-mail updates of service changes which are important to you or we feel may be of interest to you
• for credit assessment, to review the conduct of and to administer/operate your BroadSkill account

We will disclose your personal information only to:

• our agents and sub-contractors to administer and operate your account or to conduct our business
• any person to whom we transfer our rights or obligations under this agreement
• for debt tracing or fraud prevention
• to help desk advisers or their equivalent
• if required or compelled to do so by law

 

Please note; as a result of using BroadSkill Limited services over the Internet, your information may transmit to, from and/or through any country, irrespective of the levels of data protection provided in those countries. You give your consent to any such transfers when you open an BroadSkill account.

 

Registered Address: 7 Mollington Grange, Parkgate Road, Chester CH1 6NP